Article 1 (Method of Collecting Personal Information)

We may ask for personal information such as name, date of birth, address, telephone number, and e-mail address when you register to use the Service. In addition, transaction records and payment information, including customers’ personal information, made between customers and our business partners, etc., will be collected by our business partners (refers to advertising distribution partners, etc.). Hereinafter referred to as “partners”). The Company may also collect transaction records and payment information, including personal information of customers, from the Company’s business partners (including advertisement distributors, etc.; hereinafter “Business Partners”).

Article 2 (Purpose of Collection and Use of Personal Information)

The purposes for which we collect and use personal information are as follows

(1) To provide and operate our services

(2)To respond to inquiries from customers (including to confirm the identity of the customer)

(3)To provide information on new features, updates, campaigns, etc. of the service you are using, as well as other information provided by the Company

(4)To send you e-mail notifying you of other services

(5)To contact you as necessary for maintenance, important notices, etc.

(6)To identify customers who violate the Terms of Service or who attempt to use the service for fraudulent or unfair purposes, and to refuse their use of the service

(7)To allow customers to view, change, or delete their own registration information, or view the status of their use of the service.

(8)To bill customers for paid services

(9)For purposes incidental to the above purposes of use.

Article 3 (Change of Purpose of Use)

(1)The Company shall change the purpose of use of personal information only when it is reasonably deemed that the purpose of use is relevant to the purpose of use before the change.

(2)In the event of a change in the purpose of use, the Company shall notify the customer of the changed purpose or publicly announce it on this website in a manner prescribed by the Company.

Article 4 (Provision of Personal Information to Third Parties)

Except in the following cases, we will not provide personal information to a third party without obtaining prior consent from the customer. However, this excludes cases permitted under the Personal Information Protection Law and other laws and regulations.

(1)Cases in which the provision of personal information is necessary for the protection of the life, body, or property of an individual and in which it is difficult to obtain the consent of the individual

(a)When it is especially necessary to improve public health or to promote the sound growth of children, and it is difficult to obtain the consent of the individual concerned.

(b)When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining the consent of the individual is likely to impede the execution of such affairs.

(c)When the following matters are notified or publicized in advance and the Company has notified the Personal Information Protection Committee

(a)The purpose of use includes provision to a third party

(b)the items of data to be provided to the third party

(c)the means or method of provision to the third party

(d)the provision of personal information to a third party is discontinued at the request of the individual

(e)the method of accepting the request of the person in question.

(2)Notwithstanding the preceding paragraph, in the following cases, the recipient of such information shall not fall under the category of a third party

(a)When we outsource all or part of the handling of personal information within the scope necessary to achieve the purpose of use

(b) When personal information is provided as a result of the succession of business due to merger or other reasons

(c) Cases in which personal information is used jointly with a specific person, and in which the Company notifies the person in advance or makes readily accessible to the person in question of this fact, the items of personal information jointly used, the scope of joint use, the purpose of use by the person using the information, and the name of the person responsible for the management of the personal information (2) When the personal information is readily accessible to the person in question.

Article 5 (Disclosure of Personal Information)

(1) When we are requested to disclose personal information by the person in question, we will disclose such information to the person in question without delay. However, if the Company decides not to disclose the information, it will notify the person to that effect without delay.

(a)When there is a risk of harm to the life, body, property, or other rights or interests of the individual concerned or a third party

(b) If there is a risk of significant hindrance to the proper conduct of our business

(c)if it violates any other laws or regulations.

(2)Notwithstanding the preceding paragraph, the Company will not, in principle, disclose non-personal information such as characteristic information.

Article 6 (Correction and Deletion of Personal Information)

(1)If your personal information held by the Company is incorrect, you may request the Company to correct, add, or delete your personal information (hereinafter referred to as “correction, etc.”) in accordance with the procedures prescribed by the Company. (2)You may request that we correct, add, or delete your personal information.

(2)Upon receiving a request from a customer as described in the preceding paragraph, if we deem it necessary to respond to the request, we will correct, etc. the relevant personal information without delay.

(3)When we make corrections, etc. based on the preceding paragraph, or when we decide not to make corrections, etc., we will notify the customer of this without delay.

(4)When a customer cancels his/her membership, the Company shall delete the relevant personal information without delay.

Article 7 (Suspension of Use of Personal Information, etc.)

(1)If a customer requests that the Company stop using or delete (hereinafter referred to as “stop using, etc.”) his/her personal information on the grounds that it is being used beyond the scope of the purpose of use or that it has been obtained by wrongful means, the Company shall stop using or delete such information without delay.

(2)If, based on the results of the investigation described in the preceding paragraph, we determine that it is necessary to comply with the request, we will cease use of the relevant personal information without delay.

(3)When we suspend the use of personal information in accordance with the preceding paragraph, or when we decide not to suspend the use of personal information, we will notify the customer of this without delay.

(4)Notwithstanding the preceding two paragraphs, in cases where it is difficult to suspend the use of the information or to take alternative measures necessary to protect the rights and interests of the customer, such alternative measures shall be taken if such measures are necessary and feasible.

Article 8 (Changes to Privacy Policy)

The contents of this Privacy Policy may be changed without notice to you, except as otherwise provided by law or otherwise in this Policy.

Unless otherwise specified by the Company, the revised Privacy Policy shall become effective when posted on the Website.

Article 9 (Contact for Inquiries)

Please contact the following 'Personal Information Inquiry Desk' of the Company for any inquiries, complaints, or consultations regarding the handling of personal information.

Kanban Cloud Inc. Personal Information Inquiry Desk

Personal Information Protection Manager: Kanban Cloud Information Management Leader

Contact: Email info@kanban-cloud.com